Doubletree by Hilton Cleveland Independence

6200 Quarry Lane, Independence, OH 44131 US
View Map Reservations: +1-800-760-7718
3.5 Star Suburban Hotel
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Average
3.5/5

Based on 1030 guest reviews

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  • With an outdoor pool!
  • Shuttle from airport available
  • Avg. Group Discount of 8.7%!
  • Fitness center on property
  • Hotel has 192 rooms
  • Check out time: 12:00pm
  • Hotel has an eco-friendly policy
  • Groups/Meetings rating of 10.0/10
  • Hotel has 13 meeting rooms
Select Your Room:
04/05/2020 - 04/06/2020
Searching all hotel inventory networks
8 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Doubletree by Hilton Cleveland Independence

Below are the verified reviews from guests that we have booked recently:
"Dirty"
Overall Score1.0/ 5
My room was not clean the TV didn't work and bathroom was filthy. Knowing this virus is going around I feel disgusted that I really had to go by things to clean the room before I even touched the bed. I wish I could talk to someone soon about this.
(Individual traveler, booked 1 room), from US flag
17-Mar-2020 Verified Review, stayed from Sat Mar 14 to Sun Mar 15 2020 at a $68.79 average nightly rate.
"Best Customer Service and Super Clean."
Overall Score5.0/ 5
Wanted a night away and a day to swim. The desk attendant was extremely welcoming, the room was so clean it smelled good. The employees were always saying Hi and smiling as you passed them in the hallway. The pool was relaxing. And. .the chocolate chip cookies. .yummers!
(Individual traveler, booked 1 room), from US flag
03-Jul-2019 Verified Review, stayed from Sun Jun 30 to Mon Jul 01 2019 at a $90.43 average nightly rate.

Summary of Verified Reviews

78
Good

Summary of 1,076 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 78/100 based on reviews from all travelers.

"Good airport hotel. Close to restaurants and bars with nearby parking areas."

Location

89/100
75 reviews

"Great location and easy parking." Near the city centre and great nearby nightlife.

Service

83/100
270 reviews

"Friendly, fairly professional service, with an OK reception and particularly good bar service." Housekeeping and management are lacking. Good restaurant service.

Breakfast

67/100
46 reviews

"Decent and moderately priced breakfast."

Room

56/100
269 reviews

"Rooms and beds are adequate." Poor quality, old rooms with low rated A/C and furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Cleanliness

55/100
137 reviews

"Rooms relatively clean, but bathroom and pool area not clean enough." Moderately clean hotel facilities.

Comfort

48/100
120 reviews

"Rooms too loud and lacking comfort, with small bathrooms and deficient A/C." Average-sized rooms with alright beds.

Rated 75/100 based on reviews from families.

"Friendly service. Fantastic service."

Location

90/100
9 reviews

"Great location."

Service

86/100
28 reviews

"Friendly service and great reception."

Cleanliness

55/100
14 reviews

"Room cleanliness is acceptable."

Room

51/100
29 reviews

"Rooms are quite clean and beds are standard."

Comfort

50/100
13 reviews

"Noisy but acceptably comfortable rooms with okay beds."

Vibe

42/100
9 reviews

"Vibe is not too good. Entrance area is not particularly attractive."

Rated 82/100 based on reviews from couples.

"Fantastic service. Great location."

Service

80/100
8 reviews

"Fantastic service."

Comfort

54/100
7 reviews

"Beds are decent and generally comfortable."

Room

53/100
12 reviews

"Average rooms with standard beds."

Rated 71/100 based on reviews from solo travelers.

"Great location."

Room

43/100
6 reviews

"Room needs to be improved."

Rated 73/100 based on reviews from business travelers.

"Fantastic service."

Service

80/100
5 reviews

"Fantastic service."

Room

44/100
6 reviews

"Room needs to be improved."

Rated 73/100 based on reviews from all travelers.

"Good airport hotel. Close to restaurants and bars with nearby parking areas."

Location

90/100
74 reviews

"Great location and easy parking." Near the city centre and great nearby nightlife.

Service

84/100
266 reviews

"Adequate reception and friendly service, with especially good service in the restaurant and bar." Poorly-managed, moderately professional staff and housekeeping.

Breakfast

68/100
43 reviews

"Affordable, fairly tasty breakfasts."

Cleanliness

55/100
135 reviews

"Rooms relatively clean, but bathroom and pool area not clean enough." Moderately clean hotel facilities.

Room

55/100
266 reviews

"Rooms and beds are adequate." Poor quality, old rooms with low rated A/C and furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Comfort

48/100
120 reviews

"Rooms too loud and lacking comfort, with small bathrooms and deficient A/C." Average-sized rooms with alright beds.

Vibe

48/100
68 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Entrance area is ok. Stylish hotel.

Rated 73/100 based on reviews from families.

"Friendly service. Great location."

Location

90/100
9 reviews

"Great location."

Service

86/100
28 reviews

"Friendly service and great reception."

Cleanliness

55/100
14 reviews

"Room cleanliness is acceptable."

Room

51/100
29 reviews

"Rooms are quite clean and beds are standard."

Comfort

50/100
13 reviews

"Noisy but acceptably comfortable rooms with okay beds."

Vibe

42/100
9 reviews

"Vibe is not too good. Entrance area is not particularly attractive."

Rated 80/100 based on reviews from couples.

"Great location. Fantastic service."

Service

80/100
8 reviews

"Fantastic service."

Comfort

54/100
7 reviews

"Beds are decent and generally comfortable."

Room

53/100
12 reviews

"Average rooms with standard beds."

Rated 71/100 based on reviews from business travelers.

"Fantastic service."

Service

80/100
5 reviews

"Fantastic service."

Room

44/100
6 reviews

"Room needs to be improved."

Review Semantics by TrustYou

Customer Reviews of Doubletree by Hilton Cleveland Independence

Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
359
Very Good
292
Average
193
Poor
134
Terrible
85
true
Recent Reviews:
Elaine242
Ann Arbor, MI
Location is good, but....
Mar 9, 2020
The hotel smelled like pot - everywhere! It was really pretty overwhelming. On top of this, our HVAC was busted. There was trash left in the hallways and elevators. The... more »
Charles H
Lawton, OK, United States
Cuyahoga Valley Railroad
Feb 25, 2020
My wife and I took a dinner on the rails experience with the Cuyahoga Valley Railroad. Hotel was very close to the depot and the staff was very friendly and... more »
christinaquiles41952
Derby, Connecticut
Trip type:
Business
Would never stay here again
Feb 25, 2020
Workers had an attitude. Housekeeping can’t clean the right way. There was dust everywhere and the sheets/comforters were dirty. The pool area was dirty as well and had no towels.... more »
Tapples18
West Chester, Ohio
Trip type:
Business
Beautiful place to stay
Feb 20, 2020
Room was clean and staff was friendly and informative. Bar staff was amazing and food at the restaurant was fantastic. I would most definitely stay here again. Double tree will... more »
Z8850HZkellys
Trip type:
Business
Hilton would be ashamed.
Feb 18, 2020
Never experienced this level of disappointment at any of the Hilton properties. From the front desk greeting to the depraved maintenance of the property and it’s amenities, this hotel is... more »
1-5 of 1,063 Reviews

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Property Description

192 luxury guestrooms including 2 phone lines with voice mail, mini fridge, microwave, in-room safe, dataport hookup, iron/ironing board, hair dryer, coffee maker, complimentary wifi for all guests, indoor/outdoor pool, complimentary parking, Shula's causal dining restaurant open for breakfast, lunch, dinner. Conveniently located at I-77 & I-480.

Green Sustainability

Recycle glass, plastic, paper and carboard. We are required to track water and electric usage, all lights are LED

Amenities / Features

  • Air conditioning
  • Blackout drapes/curtains
  • Cable TV service
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Deep soaking bathtub
  • Desk
  • Flat-panel TV
  • Free cribs/infant beds
  • Free newspaper
  • Free toiletries
  • Free WiFi
  • Free wired Internet
  • Hair dryer
  • Heating
  • Hypo-allergenic bedding available
  • In-room climate control (air conditioning)
  • In-room safe
  • iPod docking station
  • Iron/ironing board
  • Microwave
  • Number of bathrooms - 1
  • Pay movies
  • Phone
  • Premium TV channels
  • Private bathroom
  • Refrigerator
  • Rollaway/extra beds (free)
  • Room service (limited hours)
  • Shower/tub combination
  • Sofa bed size double
  • Video-game console

Airport & Shuttle Information

Cleveland Hopkins Int'l Airport, Complimentary shuttle, 12 miles from hotel

Local Shuttle Info: Hotel provides complimenatry airport shuttle as well as with in 3 mile radius of hotel

Breakfast Information

Breakfast is not complimentary on a standard basis $16.95 per adult, $7.95 per child over 4yrs - we may choose to include in a group rate.

Parking Info

Complimentary car and bus parking for all guests. 445 spots in a surface lot surrounding the hotel.

Internet / WiFI

Complimentary wifi for all guests in guestrooms and meeting space.

About Doubletree Hotels

  • Delicious warm chocolate chip cookies upon check-in
  • HD TV's
  • Free Wi-Fi in public spaces
  • Premium bath products by Crabtree & Evelyn
  • DoubleTree Fitness Guest Rooms
  • Green-Certified Hotels
  • Eforea Spa offers three customized experiences for any guest
  • Select locations offer Made Markets, serving healthier, fresh made options

The Doubletree Hotels highlights above are subject to change without notice.

Seasonality and Projections at Doubletree Cleveland South

Rate fluctuations of Doubletree Cleveland South

The chart above shows fluctuations of prices for both group quotes and the best individual traveler prices our rate checker could find at the time the group/meeting offer was entered. The lowest group or meeting displayed is 19.1% in the month of October 2020 and the highest average individual rate is $140 in the month of July 2018. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Doubletree Cleveland South in a month when rates are lower.