Doubletree by Hilton Cleveland Independence

6200 Quarry Lane, Independence, OH 44131 US near Exit 155 on I-77 (~0.3mi)
View Map Reservations: +1-800-760-7718
3.5 Star Luxury Suburban Hotel In Independence
Select Your Room:
09/19/2020 - 09/20/2020
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7 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Doubletree by Hilton Cleveland Independence

Below are the verified reviews from guests that we have booked recently:
"Dirty"
Overall Score1.0/ 5
My room was not clean the TV didn't work and bathroom was filthy. Knowing this virus is going around I feel disgusted that I really had to go by things to clean the room before I even touched the bed. I wish I could talk to someone soon about this.
(Individual traveler, booked 1 room), from US flag
17-Mar-2020 Verified Review, stayed from Sat Mar 14 to Sun Mar 15 2020 at a $68.79 average nightly rate.
"Best Customer Service and Super Clean."
Overall Score5.0/ 5
Wanted a night away and a day to swim. The desk attendant was extremely welcoming, the room was so clean it smelled good. The employees were always saying Hi and smiling as you passed them in the hallway. The pool was relaxing. And. .the chocolate chip cookies. .yummers!
(Individual traveler, booked 1 room), from US flag
03-Jul-2019 Verified Review, stayed from Sun Jun 30 to Mon Jul 01 2019 at a $90.43 average nightly rate.

Summary of Verified Reviews

70
Fair

Summary of 1,301 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 70/100 based on reviews from all travelers.

"Fair business hotel. Close to restaurants and bars with nearby parking areas. Fantastic service."

Bar

96/100
13 reviews

"Bar is awesome. Good bar service."

Location

88/100
71 reviews

"Great location. Excellent parking and car access." Near the city centre and great nearby nightlife.

Service

75/100
300 reviews

"Friendly, fairly professional service, with an OK reception and particularly good bar service." Housekeeping and management are lacking. Good restaurant service.

Breakfast

53/100
52 reviews

"Decent and moderately priced breakfast."

Room

50/100
329 reviews

"Poorly maintained and cleaned rooms with substandard A/C." Out-dated rooms with poor beds, furniture, and kitchenettes. Small rooms and poorly cleaned bathrooms. Acceptable room size and TV's. Shower can be a problem.

Comfort

40/100
142 reviews

"Uncomfortable, with guests complaining about noise and the A/C." Small bathrooms, okay room size, but complaints about bed comfort.

Amenities

36/100
90 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating. Good meeting & event facilities.

Cleanliness

33/100
177 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean.

Rated 57/100 based on reviews from families.

"Great desserts & fruits. Good restaurant service."

Location

88/100
14 reviews

"Great location."

Service

75/100
50 reviews

"Friendly service, but housekeeping was less impressive."

Value

62/100
6 reviews

"Fairly good value for money."

Breakfast

47/100
7 reviews

"Breakfast can be improved."

Vibe

43/100
13 reviews

"Vibe is not too good. Entrance area is not particularly attractive."

Room

43/100
56 reviews

"Somewhat unclean rooms with uncomfortable beds and poor bathrooms." Poorly maintained rooms with low quality furniture.

Comfort

38/100
26 reviews

"Uncomfortable, noisy rooms with poor beds."

Amenities

34/100
13 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Cleanliness

31/100
38 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Rated 75/100 based on reviews from couples.

"Friendly service. Great location."

Location

86/100
7 reviews

"Great location."

Service

71/100
19 reviews

"Friendly service, and reception was okay."

Breakfast

51/100
7 reviews

"Breakfast is average."

Room

51/100
25 reviews

"Room is all right." Poorly cleaned and maintained rooms with poor beds and bathrooms.

Comfort

44/100
9 reviews

"Not very comfortable, with poor beds."

Cleanliness

37/100
8 reviews

"Rooms could be cleaner."

Rated 66/100 based on reviews from solo travelers.

"Great location."

Location

90/100
6 reviews

"Great location."

Service

74/100
12 reviews

"Friendly service."

Value

60/100
5 reviews

"Fairly good value for money."

Room

42/100
21 reviews

"Somewhat unclean rooms with uncomfortable beds and poor bathrooms."

Comfort

42/100
9 reviews

"Not very comfortable, with poor beds."

Vibe

41/100
5 reviews

"Vibe is not too good."

Cleanliness

29/100
10 reviews

"Rooms could be cleaner."

Rated 62/100 based on reviews from business travelers.

"Fantastic service. Friendly service."

Service

74/100
9 reviews

"Fantastic service."

Food

67/100
5 reviews

"Food is all right."

Room

41/100
12 reviews

"Room needs to be improved."

Amenities

33/100
6 reviews

"Hotel buildings could use some improvement."

Cleanliness

32/100
5 reviews

"Could use a good cleaning."

Rated 62/100 based on reviews from all travelers.

"Fair business hotel. Close to restaurants and bars with nearby parking areas. Fantastic service."

Bar

96/100
13 reviews

"Bar is awesome. Good bar service."

Location

88/100
70 reviews

"Great location. Excellent parking and car access." Near the city centre and great nearby nightlife.

Service

75/100
296 reviews

"Friendly, fairly professional service, with an OK reception and particularly good bar service." Housekeeping and management are lacking. Good restaurant service.

Breakfast

53/100
49 reviews

"Decent and moderately priced breakfast."

Room

50/100
327 reviews

"Poorly maintained and cleaned rooms with substandard A/C." Out-dated rooms with poor beds, furniture, and kitchenettes. Small rooms and poorly cleaned bathrooms. Acceptable room size and TV's. Shower can be a problem.

Comfort

40/100
142 reviews

"Uncomfortable, with guests complaining about noise and the A/C." Small bathrooms, okay room size, but complaints about bed comfort.

Amenities

36/100
89 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating. Good meeting & event facilities.

Cleanliness

33/100
177 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean.

Rated 54/100 based on reviews from families.

"Location is great. Good service."

Location

88/100
14 reviews

"Great location."

Service

75/100
50 reviews

"Friendly service, but housekeeping was less impressive."

Value

62/100
6 reviews

"Fairly good value for money."

Breakfast

47/100
7 reviews

"Breakfast can be improved."

Vibe

43/100
13 reviews

"Vibe is not too good. Entrance area is not particularly attractive."

Room

43/100
56 reviews

"Somewhat unclean rooms with uncomfortable beds and poor bathrooms." Poorly maintained rooms with low quality furniture.

Comfort

38/100
26 reviews

"Uncomfortable, noisy rooms with poor beds."

Amenities

34/100
13 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Cleanliness

31/100
38 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Rated 70/100 based on reviews from couples.

"Friendly service. Great location."

Location

86/100
7 reviews

"Great location."

Service

71/100
19 reviews

"Friendly service, and reception was okay."

Breakfast

51/100
7 reviews

"Breakfast is average."

Room

51/100
25 reviews

"Room is all right." Poorly cleaned and maintained rooms with poor beds and bathrooms.

Comfort

44/100
9 reviews

"Not very comfortable, with poor beds."

Cleanliness

37/100
8 reviews

"Rooms could be cleaner."

Rated 58/100 based on reviews from solo travelers.

"Great location."

Location

90/100
6 reviews

"Great location."

Service

73/100
11 reviews

"Friendly service."

Room

42/100
21 reviews

"Somewhat unclean rooms with uncomfortable beds and poor bathrooms."

Comfort

42/100
9 reviews

"Not very comfortable, with poor beds."

Cleanliness

29/100
10 reviews

"Rooms could be cleaner."

Rated 55/100 based on reviews from business travelers.

"Fantastic service."

Service

74/100
9 reviews

"Fantastic service."

Food

67/100
5 reviews

"Food is all right."

Room

41/100
12 reviews

"Room needs to be improved."

Amenities

33/100
6 reviews

"Hotel buildings could use some improvement."

Cleanliness

32/100
5 reviews

"Could use a good cleaning."

Review Semantics by TrustYou

Customer Reviews of Doubletree by Hilton Cleveland Independence

Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
359
Very Good
291
Average
194
Poor
135
Terrible
95
true
Recent Reviews:
MBoznian
Angola, Indiana
Dirty, dirty dirty - the WORST
Aug 31, 2020
This place was filthy and not worthy of the Hilton brand. The lobby floor and hallway was dirty at check in. There are buckets sitting around to catch drips from... more »
Ijustwannasleepman
Trip type:
Family
Constant feeling of not feeling safe and bad service.
Aug 29, 2020
When we first arrived we thought the hotel was beautiful. But the more we walked through it the more you noticed how terrible it was. Front desk workers seemed tired... more »
chuckhF4465SS
Vermont
Trip type:
Business
Unsafe!
Aug 23, 2020
The worst hotel experience I’ve had in my life. I stayed here last week after a long 10 hour drive hoping to get some sleep before another long drive on... more »
E4379WAjamesb
Trip type:
Business
The Worst Hilton Property in the US?
Aug 3, 2020
I can't believe this place still has a Hilton logo attached. PILES of garbage and dirty linen in every hallway. Not a pillowcase or a food wrapper, but literal piles... more »
surge55
Jonesborough, Tennessee
Trip type:
Couples
Don't stay here,,, noise all night
Aug 1, 2020
Don't be fooled by the Hilton in the name. Slamming doors all night. The room next to us had major fight at 4:00am. Then they moved outside and continued argument... more »
1-5 of 1,074 Reviews

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Property Description

Located in Independence, DoubleTree by Hilton Cleveland - Independence is a 2-minute drive from Cuyahoga Valley National Park and 10 minutes from Christmas Story House. This hotel is 5.2 mi (8.4 km) from Bedford Reservation and 7.2 mi (11.5 km) from Cleveland Metroparks Zoo.

Enjoy American cuisine at Shulas 2, a steakhouse which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to noon for a fee.

Make yourself at home in one of the 192 guestrooms featuring refrigerators and flat-screen televisions. Wired and wireless Internet access is complimentary, while iPod docking stations and cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Cuyahoga Valley National Park - 2.1 km / 1.3 mi
Bedford Reservation - 8.4 km / 5.2 mi
Christmas Story House - 11.2 km / 7 mi
Cleveland Metroparks Zoo - 11.5 km / 7.2 mi
St Theodosius Russian Orthodox Cathedral - 11.9 km / 7.4 mi
St. Paul Greek Orthodox Church - 12.3 km / 7.6 mi
Brecksville Reservation - 12.4 km / 7.7 mi
Thistledown Racetrack - 12.7 km / 7.9 mi
Progressive Field - 13.1 km / 8.1 mi
Tinkers Creek Viaduct Park - 13.1 km / 8.1 mi
Wolstein Center - 13.2 km / 8.2 mi
Allen Theatre - 13.3 km / 8.3 mi
PlayhouseSquare Centre - 13.4 km / 8.3 mi
Rocket Mortgage FieldHouse - 13.6 km / 8.4 mi
Memphis Kiddie Park - 13.7 km / 8.5 mi

The nearest airports are:
Hopkins Intl. Airport (CLE) - 19.2 km / 11.9 mi
Cleveland, OH (BKL-Burke Lakefront) - 16.5 km / 10.2 mi
Cleveland, OH (CGF-Cuyahoga County) - 38 km / 23.6 mi
Akron, OH (AKC-Akron Fulton Intl.) - 53.9 km / 33.5 mi

The preferred airport for DoubleTree by Hilton Cleveland - Independence is Hopkins Intl. Airport (CLE).

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.

Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, gift shops/newsstands, and wedding services.

Green Sustainability

Recycle glass, plastic, paper and carboard. We are required to track water and electric usage, all lights are LED

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 21
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Conference space size (meters) - 9433
  • Free WiFi
  • Braille or raised signage
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Accessible bathroom
  • Fireplace in lobby
  • Indoor pool
  • Wheelchair-accessible on-site restaurant
  • Restaurant
  • Visual alarms in hallways
  • Multilingual staff
  • Conference center
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Bar/lounge
  • Coffee/tea in common areas
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Wheelchair-accessible van parking
  • Assistive listening devices in meeting rooms
  • Year Built - 1980
  • Total number of rooms - 192
  • Number of floors - 5
  • Meeting rooms
  • Wheelchair-accessible path to elevator
  • Spa tub
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Picnic area
  • Free newspapers in lobby
  • Wedding services
  • 24-hour fitness facilities
  • Express check-out
  • Grocery/convenience store
  • 24-hour front desk
  • Outdoor seasonal pool
  • Smoke-free property
  • Safe-deposit box at front desk
  • Free self parking
  • Conference space
  • Computer station
  • ATM/banking
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • 24-hour business center

Airport & Shuttle Information

Cleveland Hopkins Int'l Airport, Complimentary shuttle, 12 miles from hotel

Local Shuttle Info: Hotel provides complimenatry airport shuttle as well as with in 3 mile radius of hotel

Breakfast Information

Breakfast is not complimentary on a standard basis $16.95 per adult, $7.95 per child over 4yrs - we may choose to include in a group rate.

Pet Friendly?

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

We only accept service animals

Parking Info

Complimentary car and bus parking for all guests. 445 spots in a surface lot surrounding the hotel.

Internet / WiFI

Complimentary wifi for all guests in guestrooms and meeting space.

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 8.00 and USD 16.95 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The seasonal pool will be open from May to September.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
  • Contactless check-out is available.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows a brand or regulatory agency's sanitization guidelines

Commonly-touched surfaces are cleaned with disinfectant

Property follows a brand or regulatory agency's sanitization guidelines

Property confirms they are implementing enhanced cleaning measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-out is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Property confirms they are implementing guest safety measures

About Doubletree Hotels

  • Delicious warm chocolate chip cookies upon check-in
  • HD TV's
  • Free Wi-Fi in public spaces
  • Premium bath products by Crabtree & Evelyn
  • DoubleTree Fitness Guest Rooms
  • Green-Certified Hotels
  • Eforea Spa offers three customized experiences for any guest
  • Select locations offer Made Markets, serving healthier, fresh made options

The Doubletree Hotels highlights above are subject to change without notice.

Seasonality and Projections at Doubletree Cleveland South

Rate fluctuations of Doubletree Cleveland South

The chart above shows fluctuations of prices for both group quotes and the best individual traveler prices our rate checker could find at the time the group/meeting offer was entered. The lowest group or meeting displayed is 40.3% in the month of December 2020 and the highest average individual rate is $149 in the month of December 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Doubletree Cleveland South in a month when rates are lower.