Doubletree by Hilton Cleveland Independence

6200 Quarry Lane, Independence, OH 44131 US near Exit 155 on I-77 (~0.3mi)
View Map Reservations: +1-800-760-7718
3.5 Star Property In Independence
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Average
3.5/5

Based on 1030 guest reviews

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  • Free WiFi
  • Indoor pool
  • Breakfast available (surcharge)
  • Bar/lounge
  • Wheelchair-accessible pool
  • Free newspapers in lobby
  • 24-hour fitness facilities
  • Outdoor seasonal pool
  • Smoke-free property
Select Your Room:
12/03/2020 - 12/04/2020
Searching all hotel inventory networks
6 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Doubletree by Hilton Cleveland Independence

Below are the verified reviews from guests that we have booked recently:
"Staff was very efficient, registering Groups at 3pm!"
Overall Score5.0/ 5
Very pleased, am a repeat Visitor, and, hope to be through future. Thanks.
(Individual traveler, booked 1 room), from US flag
18-Jul-2020 Verified Review, stayed from Fri Jul 17 to Sun Jul 19 2020 at a $136.17 average nightly rate.
"Dirty"
Overall Score1.0/ 5
My room was not clean the TV didn't work and bathroom was filthy. Knowing this virus is going around I feel disgusted that I really had to go by things to clean the room before I even touched the bed. I wish I could talk to someone soon about this.
(Individual traveler, booked 1 room), from US flag
17-Mar-2020 Verified Review, stayed from Sat Mar 14 to Sun Mar 15 2020 at a $68.79 average nightly rate.
"Best Customer Service and Super Clean."
Overall Score5.0/ 5
Wanted a night away and a day to swim. The desk attendant was extremely welcoming, the room was so clean it smelled good. The employees were always saying Hi and smiling as you passed them in the hallway. The pool was relaxing. And. .the chocolate chip cookies. .yummers!
(Individual traveler, booked 1 room), from US flag
03-Jul-2019 Verified Review, stayed from Sun Jun 30 to Mon Jul 01 2019 at a $90.43 average nightly rate.
"It was a okay visit."
Overall Score3.0/ 5
Rooms were clean jacuzzi was a little dirty pool was clean tho. Friendly staff.
(Individual traveler, booked 1 room), from US flag
21-May-2019 Verified Review, stayed from Sat May 18 to Sun May 19 2019 at a $123.61 average nightly rate.
"My stay at Doubletree"
Overall Score3.0/ 5
This hotel is beautiful and the accommodations were very comfortable. My only complaint is the air and heating unit in my room rattled all night and made for a poor nights sleep. My 5 year old grandson complained about it but was able to sleep through it...I was not. The hotel did not offer me a discount when I voice my complaint. That is why I can't give the hotel an excellent rating. Other than this it was a lovely hotel.
(Individual traveler, booked 1 room), from US flag
20-Nov-2013 Verified Review, stayed from Mon Nov 18 to Tue Nov 19 2013 at a $119.99 average nightly rate.

Summary of Verified Reviews

69
Fair

Summary of 1,489 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 69/100 based on reviews from all travelers.

"Fair business hotel. Room needs to be improved. Pool should be renewed. Vibe is not too good. Fantastic service. Great location."

Location

80/100
84 reviews

"Great location. Good car access, but so-so parking." Shopping, restaurants and bars in the area are great.

Service

71/100
331 reviews

"Reception friendly and relatively professional, with great restaurant service." Housekeeping and management are lacking. Booking process is sufficient.

Value

53/100
61 reviews

"Fairly good value for money. Acceptable breakfast prices." Food is a bit overpriced.

Vibe

46/100
85 reviews

"Atmosphere is friendly but the vibe is low." Entrance area is not particularly attractive. Hotel could use some updating. Stylish hotel. Good for business people. Awesome for families. Good highway hotel.

Breakfast

45/100
54 reviews

"Breakfast is reasonably priced, but not exceptional."

Room

44/100
376 reviews

"Old, poorly maintained rooms with inadequate A/C and kitchenettes." Untidy rooms with bad beds, TV's, furniture. Small rooms and poorly cleaned bathrooms. Average sized rooms. Shower can be a problem.

Amenities

38/100
103 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating. Good meeting & event facilities.

Pool

35/100
56 reviews

"Pool in need of cleaning."

Cleanliness

33/100
215 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean.

Comfort

30/100
167 reviews

"Uncomfortable, with guests complaining about noise and the A/C." Small bathrooms, okay room size, but complaints about bed comfort.

Rated 57/100 based on reviews from families.

"Good restaurant service. Good restaurants & bars in the area."

Location

81/100
21 reviews

"Great location."

Service

67/100
64 reviews

"Friendly but only somewhat professional service with okay reception and poor housekeeping."

Value

46/100
10 reviews

"Value for money could be better."

Room

46/100
74 reviews

"Poorly maintained and cleaned rooms." Poorly cleaned bathrooms with complaints about the beds and furniture. Shower can be a problem.

Vibe

38/100
16 reviews

"Atmosphere is friendly but the vibe is low." Entrance area is not particularly attractive.

Breakfast

37/100
10 reviews

"Breakfast can be improved."

Pool

36/100
16 reviews

"Pool should be renewed."

Amenities

36/100
19 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Cleanliness

34/100
53 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Comfort

33/100
34 reviews

"Uncomfortable, noisy rooms with poor beds."

Rated 74/100 based on reviews from couples.

"Great desserts & fruits. Friendly atmosphere."

Location

83/100
12 reviews

"Great location."

Service

72/100
26 reviews

"Friendly service, and reception was okay."

Value

51/100
6 reviews

"Fairly good value for money."

Breakfast

46/100
9 reviews

"Breakfast can be improved."

Vibe

44/100
6 reviews

"Vibe is not too good."

Room

41/100
34 reviews

"Poorly cleaned and maintained rooms with poor beds and bathrooms."

Comfort

34/100
12 reviews

"Not very comfortable, with poor beds."

Cleanliness

33/100
13 reviews

"Rooms could be cleaner."

Rated 68/100 based on reviews from solo travelers.

"Great location."

Location

84/100
9 reviews

"Great location."

Service

73/100
15 reviews

"Friendly service."

Value

51/100
6 reviews

"Fairly good value for money."

Breakfast

46/100
5 reviews

"Breakfast can be improved."

Room

38/100
27 reviews

"Poor beds and room cleanliness."

Comfort

36/100
12 reviews

"Not very comfortable, with poor beds."

Cleanliness

35/100
12 reviews

"Bathrooms and rooms are untidy."

Vibe

35/100
6 reviews

"Vibe is not too good."

Rated 60/100 based on reviews from business travelers.

"Fantastic service. Friendly service."

Service

65/100
11 reviews

"Service is adequate."

Vibe

40/100
5 reviews

"Vibe is not too good."

Amenities

37/100
8 reviews

"Hotel buildings could use some improvement."

Cleanliness

36/100
6 reviews

"Could use a good cleaning."

Room

35/100
15 reviews

"Rooms need regular maintenance."

Comfort

28/100
5 reviews

"More comfort would be nice."

Rated 61/100 based on reviews from all travelers.

"Fair business hotel. Room needs to be improved. Pool should be renewed. Vibe is not too good. Fantastic service. Great location."

Location

80/100
84 reviews

"Great location. Good car access, but so-so parking." Shopping, restaurants and bars in the area are great.

Service

72/100
327 reviews

"Reception friendly and relatively professional, with great restaurant service." Housekeeping and management are lacking. Booking process is sufficient.

Value

53/100
60 reviews

"Fairly good value for money. Acceptable breakfast prices." Food is a bit overpriced.

Vibe

45/100
82 reviews

"Atmosphere is friendly but the vibe is low." Entrance area is not particularly attractive. Hotel could use some updating. Stylish hotel.

Breakfast

45/100
52 reviews

"Breakfast is reasonably priced, but not exceptional."

Room

44/100
374 reviews

"Old, poorly maintained rooms with inadequate A/C and kitchenettes." Untidy rooms with bad beds, TV's, furniture. Small rooms and poorly cleaned bathrooms. Average sized rooms. Shower can be a problem.

Amenities

38/100
102 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating. Good meeting & event facilities.

Pool

35/100
56 reviews

"Pool in need of cleaning."

Cleanliness

33/100
215 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean.

Comfort

30/100
167 reviews

"Uncomfortable, with guests complaining about noise and the A/C." Small bathrooms, okay room size, but complaints about bed comfort.

Rated 54/100 based on reviews from families.

"Location is great."

Location

81/100
21 reviews

"Great location."

Service

67/100
64 reviews

"Friendly but only somewhat professional service with okay reception and poor housekeeping."

Value

46/100
10 reviews

"Value for money could be better."

Room

46/100
74 reviews

"Poorly maintained and cleaned rooms." Poorly cleaned bathrooms with complaints about the beds and furniture. Shower can be a problem.

Vibe

38/100
16 reviews

"Atmosphere is friendly but the vibe is low." Entrance area is not particularly attractive.

Breakfast

37/100
10 reviews

"Breakfast can be improved."

Pool

36/100
16 reviews

"Pool should be renewed."

Amenities

36/100
19 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Cleanliness

34/100
53 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Comfort

33/100
34 reviews

"Uncomfortable, noisy rooms with poor beds."

Rated 69/100 based on reviews from couples.

"Great desserts & fruits. Friendly atmosphere."

Location

83/100
12 reviews

"Great location."

Service

72/100
26 reviews

"Friendly service, and reception was okay."

Value

51/100
6 reviews

"Fairly good value for money."

Breakfast

46/100
9 reviews

"Breakfast can be improved."

Vibe

44/100
6 reviews

"Vibe is not too good."

Room

41/100
34 reviews

"Poorly cleaned and maintained rooms with poor beds and bathrooms."

Comfort

34/100
12 reviews

"Not very comfortable, with poor beds."

Cleanliness

33/100
13 reviews

"Rooms could be cleaner."

Rated 60/100 based on reviews from solo travelers.

"Great location."

Location

84/100
9 reviews

"Great location."

Service

73/100
14 reviews

"Friendly service."

Value

52/100
5 reviews

"Fairly good value for money."

Room

38/100
27 reviews

"Poor beds and room cleanliness."

Comfort

36/100
12 reviews

"Not very comfortable, with poor beds."

Cleanliness

35/100
12 reviews

"Bathrooms and rooms are untidy."

Vibe

35/100
5 reviews

"Vibe is not too good."

Rated 59/100 based on reviews from business travelers.

""

Service

65/100
11 reviews

"Service is adequate."

Vibe

40/100
5 reviews

"Vibe is not too good."

Amenities

37/100
8 reviews

"Hotel buildings could use some improvement."

Cleanliness

36/100
6 reviews

"Could use a good cleaning."

Room

35/100
15 reviews

"Rooms need regular maintenance."

Comfort

28/100
5 reviews

"More comfort would be nice."

Review Semantics by TrustYou

Property Description

Located in Independence, DoubleTree by Hilton Cleveland - Independence is a 2-minute drive from Cuyahoga Valley National Park and 10 minutes from Christmas Story House. This hotel is 5.2 mi (8.4 km) from Bedford Reservation and 7.2 mi (11.5 km) from Cleveland Metroparks Zoo.

Enjoy American cuisine at Shulas 2, a steakhouse which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to noon for a fee.

Make yourself at home in one of the 192 guestrooms featuring refrigerators and flat-screen televisions. Wired and wireless Internet access is complimentary, while iPod docking stations and cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Cuyahoga Valley National Park - 2.1 km / 1.3 mi
Bedford Reservation - 8.4 km / 5.2 mi
Christmas Story House - 11.2 km / 7 mi
Cleveland Metroparks Zoo - 11.5 km / 7.2 mi
St Theodosius Russian Orthodox Cathedral - 11.9 km / 7.4 mi
St. Paul Greek Orthodox Church - 12.3 km / 7.6 mi
Brecksville Reservation - 12.4 km / 7.7 mi
Thistledown Racetrack - 12.7 km / 7.9 mi
Progressive Field - 13.1 km / 8.1 mi
Tinkers Creek Viaduct Park - 13.1 km / 8.1 mi
Wolstein Center - 13.2 km / 8.2 mi
Allen Theatre - 13.3 km / 8.3 mi
PlayhouseSquare Centre - 13.4 km / 8.3 mi
Rocket Mortgage FieldHouse - 13.6 km / 8.4 mi
Memphis Kiddie Park - 13.7 km / 8.5 mi

The nearest airports are:
Hopkins Intl. Airport (CLE) - 19.2 km / 11.9 mi
Cleveland, OH (BKL-Burke Lakefront) - 16.5 km / 10.2 mi
Cleveland, OH (CGF-Cuyahoga County) - 38 km / 23.6 mi
Akron, OH (AKC-Akron Fulton Intl.) - 53.9 km / 33.5 mi

The preferred airport for DoubleTree by Hilton Cleveland - Independence is Hopkins Intl. Airport (CLE).

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.

Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, gift shops/newsstands, and wedding services.

Green Sustainability

Recycle glass, plastic, paper and carboard. We are required to track water and electric usage, all lights are LED

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 21
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Conference space size (meters) - 9433
  • Free WiFi
  • Braille or raised signage
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Accessible bathroom
  • Fireplace in lobby
  • Indoor pool
  • Wheelchair-accessible on-site restaurant
  • Restaurant
  • Visual alarms in hallways
  • Multilingual staff
  • Conference center
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Bar/lounge
  • Coffee/tea in common areas
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Wheelchair-accessible van parking
  • Assistive listening devices in meeting rooms
  • Year Built - 1980
  • Total number of rooms - 192
  • Number of floors - 5
  • Meeting rooms
  • Wheelchair-accessible path to elevator
  • Spa tub
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Picnic area
  • Free newspapers in lobby
  • Wedding services
  • 24-hour fitness facilities
  • Express check-out
  • Grocery/convenience store
  • 24-hour front desk
  • Outdoor seasonal pool
  • Smoke-free property
  • Safe-deposit box at front desk
  • Free self parking
  • Conference space
  • Computer station
  • ATM/banking
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • 24-hour business center

Airport & Shuttle Information

Cleveland Hopkins Int'l Airport, Complimentary shuttle, 12 miles from hotel

Local Shuttle Info: Hotel provides complimenatry airport shuttle as well as with in 3 mile radius of hotel

Breakfast Information

Breakfast is not complimentary on a standard basis $16.95 per adult, $7.95 per child over 4yrs - we may choose to include in a group rate.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

We only accept service animals

Parking Info

Complimentary car and bus parking for all guests. 445 spots in a surface lot surrounding the hotel.

Internet / WiFI

Complimentary wifi for all guests in guestrooms and meeting space.

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 8.00 and USD 16.95 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

  • The seasonal pool will be open from May to September.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Masks are compulsory at the property

Property confirms they are implementing enhanced cleaning measures

About Doubletree Hotels

  • Delicious warm chocolate chip cookies upon check-in
  • HD TV's
  • Free Wi-Fi in public spaces
  • Premium bath products by Crabtree & Evelyn
  • DoubleTree Fitness Guest Rooms
  • Green-Certified Hotels
  • Eforea Spa offers three customized experiences for any guest
  • Select locations offer Made Markets, serving healthier, fresh made options

The Doubletree Hotels highlights above are subject to change without notice.

Seasonality and Projections at Doubletree Cleveland South

Rate fluctuations of Doubletree Cleveland South

The chart above shows fluctuations of prices for both group quotes and the best individual traveler prices our rate checker could find at the time the group/meeting offer was entered. The lowest group or meeting displayed is 19.1% in the month of December 2020 and the highest average individual rate is $140 in the month of July 2018. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Doubletree Cleveland South in a month when rates are lower.

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