Doubletree by Hilton Cleveland Independence

6200 Quarry Lane, Independence, OH 44131 US
View Map Reservations: +1-800-760-7718
3.5 Star Suburban Hotel
Select Your Room:
07/02/2020 - 07/03/2020
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8 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Doubletree by Hilton Cleveland Independence

Below are the verified reviews from guests that we have booked recently:
"Dirty"
Overall Score1.0/ 5
My room was not clean the TV didn't work and bathroom was filthy. Knowing this virus is going around I feel disgusted that I really had to go by things to clean the room before I even touched the bed. I wish I could talk to someone soon about this.
(Individual traveler, booked 1 room), from US flag
17-Mar-2020 Verified Review, stayed from Sat Mar 14 to Sun Mar 15 2020 at a $68.79 average nightly rate.
"Best Customer Service and Super Clean."
Overall Score5.0/ 5
Wanted a night away and a day to swim. The desk attendant was extremely welcoming, the room was so clean it smelled good. The employees were always saying Hi and smiling as you passed them in the hallway. The pool was relaxing. And. .the chocolate chip cookies. .yummers!
(Individual traveler, booked 1 room), from US flag
03-Jul-2019 Verified Review, stayed from Sun Jun 30 to Mon Jul 01 2019 at a $90.43 average nightly rate.

Summary of Verified Reviews

74
Fair

Summary of 1,171 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 74/100 based on reviews from all travelers.

"Good family hotel. Close to restaurants, bars and the city center."

Location

89/100
69 reviews

"Great location and easy parking." Near the city centre and great nearby nightlife.

Service

84/100
271 reviews

"Friendly, fairly professional service from reception and wait staff." Housekeeping and management are lacking.

Breakfast

62/100
41 reviews

"Decent and moderately priced breakfast."

Room

51/100
288 reviews

"Poorly-maintained, old, reasonably-sized rooms, and inadequate A/C." Untidy rooms with bad beds, TV's, furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Amenities

46/100
93 reviews

"Older facilities and unpleasant entrance area." Good meeting & event facilities. Elevator in need of updating.

Comfort

41/100
124 reviews

"Uncomfortable, with guests complaining about noise and the A/C." Small bathrooms, okay room size, but complaints about bed comfort.

Cleanliness

39/100
147 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean.

Rated 66/100 based on reviews from families.

"Great reception. Friendly service."

Location

91/100
10 reviews

"Great location."

Service

82/100
35 reviews

"Friendly service and great reception."

Wellness Area

52/100
5 reviews

"Sufficient wellness & sports facilities."

Amenities

45/100
11 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Room

45/100
37 reviews

"Poorly cleaned and maintained rooms with poor beds and bathrooms."

Comfort

42/100
17 reviews

"Uncomfortable, noisy rooms with poor beds."

Vibe

42/100
9 reviews

"Vibe is not too good. Entrance area is not particularly attractive."

Cleanliness

36/100
23 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Rated 84/100 based on reviews from couples.

"Friendly service. Great reception."

Location

87/100
5 reviews

"Great location."

Service

85/100
14 reviews

"Friendly service."

Room

47/100
18 reviews

"Rooms, bathrooms and beds are inadequate."

Comfort

43/100
9 reviews

"Not very comfortable, with poor beds."

Rated 76/100 based on reviews from solo travelers.

"Great location."

Service

87/100
6 reviews

"Fantastic service."

Room

44/100
9 reviews

"Room needs to be improved."

Rated 63/100 based on reviews from business travelers.

"Fantastic service."

Service

82/100
6 reviews

"Fantastic service."

Room

43/100
8 reviews

"Room needs to be improved."

Amenities

43/100
5 reviews

"Amenities are not the best."

Rated 67/100 based on reviews from all travelers.

"Good family hotel. Close to restaurants, bars and the city center."

Location

90/100
68 reviews

"Great location and easy parking." Near the city centre and great nearby nightlife.

Service

85/100
266 reviews

"Friendly, fairly professional service from reception and wait staff." Housekeeping and management are lacking.

Breakfast

63/100
38 reviews

"Decent and moderately priced breakfast."

Room

51/100
284 reviews

"Poorly-maintained, old, reasonably-sized rooms, and inadequate A/C." Untidy rooms with bad beds, TV's, furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Vibe

47/100
68 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Entrance area is not particularly attractive. Stylish hotel.

Amenities

46/100
90 reviews

"Older facilities and unpleasant entrance area." Good meeting & event facilities. Elevator in need of updating.

Comfort

41/100
124 reviews

"Uncomfortable, with guests complaining about noise and the A/C." Small bathrooms, okay room size, but complaints about bed comfort.

Cleanliness

39/100
145 reviews

"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean.

Rated 62/100 based on reviews from families.

"Terrific location. Great service."

Location

91/100
10 reviews

"Great location."

Service

82/100
35 reviews

"Friendly service and great reception."

Wellness Area

52/100
5 reviews

"Sufficient wellness & sports facilities."

Amenities

45/100
11 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Room

45/100
37 reviews

"Poorly cleaned and maintained rooms with poor beds and bathrooms."

Comfort

42/100
17 reviews

"Uncomfortable, noisy rooms with poor beds."

Vibe

42/100
9 reviews

"Vibe is not too good. Entrance area is not particularly attractive."

Cleanliness

36/100
23 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Rated 81/100 based on reviews from couples.

"Friendly service. Great reception."

Location

87/100
5 reviews

"Great location."

Service

85/100
14 reviews

"Friendly service."

Room

47/100
18 reviews

"Rooms, bathrooms and beds are inadequate."

Comfort

43/100
9 reviews

"Not very comfortable, with poor beds."

Rated 73/100 based on reviews from solo travelers.

"Great location."

Service

87/100
5 reviews

"Fantastic service."

Room

44/100
9 reviews

"Room needs to be improved."

Rated 61/100 based on reviews from business travelers.

"Fantastic service."

Service

82/100
6 reviews

"Fantastic service."

Room

43/100
8 reviews

"Room needs to be improved."

Amenities

43/100
5 reviews

"Amenities are not the best."

Review Semantics by TrustYou

Customer Reviews of Doubletree by Hilton Cleveland Independence

Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
359
Very Good
292
Average
194
Poor
134
Terrible
88
true
Recent Reviews:
lilysmile78
Trip type:
Family
Do not stay here!!!
Jun 26, 2020
I stayed here towards the end of a cross country road trip with my 11 year old son and husband. This is not your usual Doubletree. There are all kinds... more »
622kellyem
Akron, Ohio
Trip type:
Business
wierd
May 28, 2020
The facility is pretty nice and price is very good, but the hotel seems to be a destination for parties, people hanging out, outside around their cars, people next door... more »
Rosanne M
North Versailles, Pennsylvania
Trip type:
Family
If I could less than 1 star, I would.
May 23, 2020
I expected a little more from a Hilton Hotel. This hotel is very dark, and is in need of a renovation. My husband and I returned to our room to... more »
FLADOC2NY
If you enjoy free access to constant marijuana from other guests, book now
Apr 15, 2020
Second time at this hotel - decided to give it another try due to doubletree name and reputation, despite having a terrible first experience that I chalked up to an... more »
Elaine242
Ann Arbor, MI
Location is good, but....
Mar 9, 2020
The hotel smelled like pot - everywhere! It was really pretty overwhelming. On top of this, our HVAC was busted. There was trash left in the hallways and elevators. The... more »
1-5 of 1,067 Reviews

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Property Description

192 luxury guestrooms including 2 phone lines with voice mail, mini fridge, microwave, in-room safe, dataport hookup, iron/ironing board, hair dryer, coffee maker, complimentary wifi for all guests, indoor/outdoor pool, complimentary parking, Shula's causal dining restaurant open for breakfast, lunch, dinner. Conveniently located at I-77 & I-480.

Green Sustainability

Recycle glass, plastic, paper and carboard. We are required to track water and electric usage, all lights are LED

Amenities / Features

  • Air conditioning
  • Blackout drapes/curtains
  • Cable TV service
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Deep soaking bathtub
  • Desk
  • Flat-panel TV
  • Free cribs/infant beds
  • Free newspaper
  • Free toiletries
  • Free WiFi
  • Free wired Internet
  • Hair dryer
  • Heating
  • Hypo-allergenic bedding available
  • In-room climate control (air conditioning)
  • In-room safe
  • iPod docking station
  • Iron/ironing board
  • Microwave
  • Number of bathrooms - 1
  • Pay movies
  • Phone
  • Premium TV channels
  • Private bathroom
  • Refrigerator
  • Rollaway/extra beds (free)
  • Room service (limited hours)
  • Shower/tub combination
  • Sofa bed size double
  • Video-game console

Airport & Shuttle Information

Cleveland Hopkins Int'l Airport, Complimentary shuttle, 12 miles from hotel

Local Shuttle Info: Hotel provides complimenatry airport shuttle as well as with in 3 mile radius of hotel

Breakfast Information

Breakfast is not complimentary on a standard basis $16.95 per adult, $7.95 per child over 4yrs - we may choose to include in a group rate.

Pet Friendly?

Sorry, pets are not allowed.

Parking Info

Complimentary car and bus parking for all guests. 445 spots in a surface lot surrounding the hotel.

Internet / WiFI

Complimentary wifi for all guests in guestrooms and meeting space.

About Doubletree Hotels

  • Delicious warm chocolate chip cookies upon check-in
  • HD TV's
  • Free Wi-Fi in public spaces
  • Premium bath products by Crabtree & Evelyn
  • DoubleTree Fitness Guest Rooms
  • Green-Certified Hotels
  • Eforea Spa offers three customized experiences for any guest
  • Select locations offer Made Markets, serving healthier, fresh made options

The Doubletree Hotels highlights above are subject to change without notice.

Seasonality and Projections at Doubletree Cleveland South

Rate fluctuations of Doubletree Cleveland South

The chart above shows fluctuations of prices for both group quotes and the best individual traveler prices our rate checker could find at the time the group/meeting offer was entered. The lowest group or meeting displayed is 19.1% in the month of October 2020 and the highest average individual rate is $140 in the month of July 2018. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Doubletree Cleveland South in a month when rates are lower.