"Guests complain about reception, housekeeping, and general professionalism." Friendly, excellent service in bar and restaurant. Booking process should be better organized. Room service could have been improved.
"Decent location with good shopping." Easy car access but inadequate parking.
"Bad overall dining experience with a bad menu." Pork dishes are not good.
"Rooms too loud and lacking comfort, with small bathrooms and deficient A/C." Average-sized rooms with alright beds.
"Breakfast is reasonably priced, but not exceptional."
"Wonderful views but complaints about room maintenance and cleanliness." Small rooms and poorly cleaned bathrooms. Decent beds, furniture, and room size. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.
"Older facilities and unpleasant entrance area." Elevator in need of updating.
"Vibe is not too good. Entrance area is not particularly attractive." Hotel could use some updating. Atmosphere could be friendlier.
"Wellness & sports facilities could use better cleaning." Good fitness area.
"Problems with cleanliness in rooms, bathrooms, and pool area." Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.
"Wifi quality could be improved."